Frequently Asked Questions

Discounts & Promotions

Buy 2 Renewell products to get 1 FREE Shaker Bottle.


1 Strawberry Milkshake Collagen + 1 Chocolate Fudge Collagen = FREE 400ml Collagen Protein Shaker 

2 Chocolate Whey Protein Isolate = FREE 600ml Protein Protein Shaker  

2 Chocolate Plant Protein = FREE 600ml Protein Protein Shaker 

*Discounts will be applied at checkout.

Orders & Shipping

Metro Manila starts at ₱100 (2 to 3 working days)

Provincial areas starts at ₱250 (4 to 7 working days)

You sure can. After ordering, we'll send you an email once your package ships. The tracking number keeps you updated on the status of your delivery. 

All credit card payments are final. As for COD, you may cancel your order before 11:59PM of the day you made your order. Please contact us via the "CHAT" button on the lower left portion of the site or send us an email at with the following details:

  1. Name
  2. Email Address
  3. Order ID
  4. Date of purchase
  5. Payment Method
  6. Reason for cancellation 

You can pay using Credit Card (Visa, Mastercard and JCB), GCash, Gift Renewell Cards, and Bank Transfer.


No, all purchases on the website are considered final. If you have any questions regarding your purchase, you can e-mail us at For more info, please check our refund policy .